After we receive your application, you will receive a confirmation of enrollment in the mail within 7 to 14 business days. This letter will contain your subscriber ID.
Medicare beneficiaries may also enroll in Excellus BlueCross BlueShield through the Centers for Medicare & Medicaid Services (CMS) Online Enrollment Center located at www.medicare.gov .
Phone
Speak with one of our dedicated Medicare Consultants.
Call: 1-844-596-0345
TTY: 711
Monday - Friday: 8 a.m. to 8 p.m. Saturday - Sunday: 8 a.m. to 8 p.m. Oct. 1 - March 31 Closed: Thanksgiving, Christmas Eve & Day, New Year's Eve & Day
Mail
Select your County to View Medicare Plan Applications
Step 1. Download your Plan Application
Plan Application for:
*** Please select a county to see available plan applications ***
Central New York (CNY) Region: Broome, Cayuga, Chemung, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Schuyler, St. Lawrence, Steuben, Tioga and Tompkins counties.
East Region: Clinton, Delaware, Essex, Franklin, Fulton, Hamilton, Montgomery and Otsego counties.
Rochester Region: Livingston, Monroe, Ontario, Seneca, Wayne and Yates counties.
Modal for Please Tell Us Where You Live
Please Tell Us Where You Live
Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_9775_C.
This page last updated 10-01-2023.
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