We Make it Easy to Enroll - Excellus Prospect

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We Make it Easy to Enroll

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Get Started

When Can You Enroll? View our Medicare Enrollment TimelineOpen a PDF

Who is Eligible? You must be entitled to Medicare benefits under Part A and enrolled in Part B, and reside in the Plan Service Area - View Counties

Learn More:

Enroll Online

Medicare beneficiaries may also enroll in Excellus BlueCross BlueShield through the Centers for Medicare & Medicaid Services (CMS) Online Enrollment Center located at www.medicare.gov.

Enroll by Phone

Speak with one of our dedicated Medicare Sales Advisors.
Call: 1-800-671-6081
TDD/TTY: 1-800-662-1220

Monday - Friday:
8 a.m. to 8 p.m.

From Oct. 1 - Dec. 30:
advisors are also available weekends 8 a.m. to 8 p.m.

Closed Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day

Enroll by Mail

2020 Medicare Plan Applications (Select Your Plan in Your County):

Plan Application for Region In these Counties
Medicare BlueBasic PPO, Medicare BlueClassic PPO, Medicare BlueSecure PPO, Medicare BlueEnhanced PPO, Medicare BlueEssential PPOOpen a PDF CNY Broome - Cayuga - Chemung - Chenango - Cortland - Jefferson - Lewis - Madison - Oneida - Onondaga - Oswego - St. Lawrence - Schuyler - Steuben - Tioga - Tompkins
Medicare BlueBasic PPO, Medicare BlueClassic PPO, Medicare BlueSecure PPO, Medicare BlueEnhanced PPO, Medicare BlueEssential PPO, Medicare Bassett HMO-POSOpen a PDF CNY Herkimer
Medicare BlueBasic PPO, Medicare BluePlus PPOOpen a PDF East Clinton - Delaware - Essex - Franklin - Fulton - Hamilton - Montgomery - Otsego
Medicare Bassett HMO-POSOpen a PDF East Delaware - Otsego
Medicare Blue Choice Advanced HMO-POS, Medicare Blue Choice Value HMO, Medicare Blue Choice Value Plus HMO-POS, Medicare Blue Choice Optimum HMO-POS, Medicare Blue Choice Platinum HMO-POS, Medicare Blue Choice Select HMOOpen a PDF Rochester Livingston - Monroe - Ontario - Seneca - Wayne - Yates

2019 Medicare Plan Applications (Select Your Plan in Your County):

Plan Application for Region In these Counties
Medicare BlueBasic PPO, Medicare BlueClassic PPO, Medicare BlueSecure PPO, Medicare BlueEnhanced PPO, Medicare BlueEssential PPOOpen a PDF CNY Broome - Cayuga - Chemung - Chenango - Cortland - Jefferson - Lewis - Onondaga - Oswego - St. Lawrence - Schuyler - Steuben - Tioga - Tompkins
Medicare BlueBasic PPO, Medicare BluePlus PPOOpen a PDF East Clinton - Delaware - Essex - Franklin - Fulton - Hamilton - Montgomery - Otsego
Medicare Bassett HMO-POSOpen a PDF East Delaware - Otsego
Medicare Blue Choice Advanced HMO-POS, Medicare Blue Choice Value HMO, Medicare Blue Choice Value Plus HMO-POS, Medicare Blue Choice Optimum HMO-POS, Medicare Blue Choice Platinum HMO-POS, Medicare Blue Choice Select HMOOpen a PDF Rochester Livingston - Monroe - Ontario - Seneca - Wayne - Yates
Medicare BlueBasic PPO, Medicare BlueClassic PPO, Medicare BlueSecure PPO, Medicare BlueEnhanced PPO, Medicare BlueEssential PPOOpen a PDF Utica-Rome Madison - Oneida
Medicare BlueBasic PPO, Medicare BlueClassic PPO, Medicare BlueSecure PPO, Medicare BlueEnhanced PPO, Medicare BlueEssential PPO, Medicare Bassett HMO-POSOpen a PDF Utica-Rome Herkimer

Mail to:  (save a copy for your records)

Excellus BlueCross BlueShield
Attn: Medicare Enrollment Processing
PO Box 211316
Eagan, MN 55121-9931

Additional Resources:

Get Started - Modal

Modal for Our Medicare Plan Service Area:

EXC-MDP-Health Plan Scripts

Health Plan scripts/style

Put stuff here to only use one set of plan pages and NOT create new pages every year

EXC-MDP-Want to Meet panel

Want to Meet?

Find your local Medicare Sales Advisor.

EXC-MDP-Need Help

Need Help?

Speak with one of our dedicated Medicare Sales Advisors.
Call: 1-800-671-6081
TDD/TTY: 1-800-662-1220

Monday - Friday:
8 a.m. to 8 p.m.

From Oct. 1 - Dec. 30:
advisors are also available weekends 8 a.m. to 8 p.m.

Closed Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day


Call Customer Service toll-free at 1-877-883-9577 (TTY/TDD 1-800-662-1220) 8 a.m. to 8 p.m. Monday - Friday. From Oct. 1 to Dec. 31, representatives also are available weekends from 8 a.m. to 8 p.m.

EXC-MDP-Stay Connected

Stay Connected

Get updates on how health care is changing, plus recipes, fitness advice and more.

EXC-CMS Footer

Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_5994_C.

This page last updated 10-01-2019.