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For Members

Quality & Safety

  • Quality Improvement Program
    Learn about our quality improvement program, and what you can do if you have a concern about quality of care you or a family member received.
  • Performance
    Learn about Health Plan, hospital and provider performance and find information to make more informed choices.
  • Ensuring Your Safety
    Learn how you can protect yourself and your family.
  • Blue Distinction Centers
    The Blue Cross and Blue Shield companies, in partnership with the Blue Cross and Blue Shield Association, have developed national Blue Distinction Centers for bariatric surgery, cardiac care, and transplant services.
  • Blue Physician Recognition Program
    Learn about our quality program for physicians, also in partnership with the Blue Cross and Blue Shield Association.