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Contact Information for National Account Members
Contact Information for National Account Members
Call Us:
Call the number on your Member ID Card for direct service, or call our National Account Service Units below (select the location of your employer's headquarters):
  • In the Central New York and Southern Tier regions, call 1-800-734-4069
  • In the Rochester region, call 1-877-253-4797
  • In the Utica region, call 1-800-756-4750
  • For Prescription Drug questions, call (585) 454-5338 or 1-800-724-5033
  • For Web site problems, call 1-800-278-1247 (Monday-Thursday 8 a.m. to 4:30 p.m. and Friday Friday, 9 a.m. to 4:30 p.m. EST)
Employer-Based Service Units:
  • Constellation Brands employees, call 1-800-660-1840
  • Global Crossing employees, call (585) 454-1018 or 1-800-724-4101
  • Welch Allyn employees, call 1-866-740-5336
  • For Web site problems or to reset your username/password,
    call 1-800-278-1247 (Monday - Friday, 9 a.m. to 4:30 p.m. EST)
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