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Traveling? We have You Covered

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Urgent and Emergency Coverage

Rest assured that whenever and wherever you travel, we offer coverage if you ever need urgent care (U.S. only) or emergency care (worldwide).

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Travelers & Snow Birds

We have a plan for every traveler:


Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at or learn about filing a complaint by contacting the Medicare Ombudsman. .
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Need Help?

Speak with one of our dedicated Medicare Sales Representatives.

Call: 1-800-659-1986
TTY/TDD: 1-800-421-1220
Monday - Friday 8 a.m. - 8 p.m.

From Oct. 1 - Feb. 14, representatives are also available weekends from 8 a.m. – 8:00 p.m.
Need information in a different format?

Call Customer Service toll-free at 1-877-883-9577 (TTY/TDD 1-800-421-1220) 8 a.m. to 8 p.m. Monday - Friday. From Oct. 1 to Feb. 14, representatives also are available weekends from 8 a.m. - 8 p.m.

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