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News You Can Use

Aug 03 - We're committed to ensuring that our provider network is ample for members to receive care in a timely manner. We monitor access and availability through phone and onsite surveys. The NYSDOH also periodically conducts "secret shopper" surveys. Follow this link to review our Appointment Availability Standards.


Aug 03 - Click here to read about the transition of Safety Net products from Monroe Plan Effective August 1.


Jul 14 - October 1, 2015, is quickly approaching...will you be ICD-10-ready? Follow this link to review FAQs and access our health plan’s position on ICD-10.

Connection Newsletter

Inside this month's newsletter:
  • Clear Coverage™ Kudos
  • Transition of Safety Net Products from Monroe Plan
  • REMINDER - New EDI Clearinghouse Connectivity Requirement