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Staff Training & Education
Staff Training & Education
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Our Provider Relations staff is available to conduct training and education in your office. Topics often requested include website navigation, CareCore National, Clear Coverage, product overviews, claims and billing topics, and more.

  • Training Schedules
  • Navigating the Blues - 2015 Schedule and Registration
  • Tip Sheets
  • Clear Coverage Provider Resource Guide
  • Clear Coverage Authorization Tip Sheets - File may take a few moments to upload
  • Clear Coverage Minimum Requirements
  • Clear Coverage Hysterectomy Checklists
  • Electronic Provider Access to Pre-Service Reviews
  • Tips for Accessing Member Grace Period Information Online
  • Quick Tips for Using Correct Forms
  • Tips for Completing the CMS-1500 (2.12) Form
  • Reading Your Paper Remittance
  • Subscriber ID Card
  • Federal Employee Program Electronic Billing
  • Drug Prior Authorization and Step Therapy
  • Product Portfolio - Revised 12.14
  • Faxing Requested Medical Records
  • Consumer-Driven Health Plans: Patient-to-Provider Payment
  • Submitting A Claim for a Medicare Advantage Member Who Has Elected Hospice Care
  • HEDIS Measures 2015
  • HEDIS Frequently Asked Questions
  • Helpful Information About HEDIS
  • Training Presentations
  • Navigating the Blues Basic Blues 101 Guidebook - Can't attend a seminar? Review this guidebook!
  • Navigating the Blues Billing Orientation Guidebook - Can't attend a seminar? Review this guidebook!
  • New York State's HCRA Surcharge - Training Presentation
  • Consumer-Driven Health Plan - Training Presentation
  • Navigating ICD-10 - Training Presentation
  • Navigating Health Care Reform - Guidebook
  • Medicare Advantage Risk Adjustment Program - Guidebook
  • Medicare General Compliance, FWA and HIPAA Training Packet - Training Presentation
Training Videos
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