Telemedicine Available January 1
Our partnership with MDLIVE to provide members with a faster way to receive non-urgent healthcare through telemedicine, will be available to most members beginning January 1. Whether members have access to the program will depend on the type of health plan they have or when their employer renews their health insurance contract.
Please notify your groups that members need to wait until their Telemedicine benefit is in effect to register with MDLIVE. The effective date is January 1, 2017 or upon renewal. MDLIVE will not recognize them as an Excellus BCBS member before that date. Additional information and resources below.