Excellus Bluecross BlueShield logo
Login | Register | Forgot Username | Forgot Password
Program Offerings
By Phone
By Email
By Mail
Visit Us In-Person
News & Updates
Print Forms
About Us
Compliance Notices
Broker News | October 2015 | Special Issue
Broker News | October 2015 | Special Issue

Update to Telemedicine Policy

We are pleased to announce an update to a medical policy that will provide additional access for our members.  Our medical policy has been updated to reflect the changing technology and delivery of care.  As of 1/1/16, physicians providing telephonic and video visits to our members will be reimbursed at existing benefit levels for services that would normally be covered under the member’s contract.  The new and improved policy expands the types of delivery methods to include face to face, telephonic and video consultations.  If a provider wants to conduct visits via phone or video, he or she can bill and be paid for that visit - just like it was delivered face to face.  We expect this will help to reduce employee absences/time off of work and improve provider access.  If you have any questions, please talk to your broker, consultant or account manager.

We are also pleased to announce that we have selected a Telemedicine vendor to further expand this access.  Available to self-funded groups now for a small additional fee, we have engaged MDLive to provide employees with a 24/7 provider service.  Please talk to your broker, consultant or account manager if your group is interested in learning more about this new feature.

Home     News & Updates    Print Forms    About Us    Fraud & Abuse    Glossary    Accreditations   
Language Assistance and Non-Discrimination Notice

Copyright © 2019, Excellus BlueCross BlueShield, a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. View our Web Privacy Policy for information on how we protect your privacy. Use of this site indicates your acceptance of our Terms of Use. Follow this link to view our 31 county New York State service area. You will need Internet Explorer or Google Chrome to use the secure features of this site.