Reminder for Employer Groups: Send Payments to Address on Remittance Statement
To prevent delayed payments, please remind your groups to mail their payments to the P.O. Box listed on their remittance statement and to also include the payment stub with their payment.
We appreciate your clients sending in their payments and want to be sure they are promptly processed. Mailing their payments to any address other than the PO Box listed on their remittance statement causes delays in the processing of their payment.
Note: Any member changes, adds, or terminations should be submitted to the Enrollment Department, not sent to the Remittance address with the payment.
If you have any questions, please contact your account consultant or their account service representative.