Helpful Tip: Reviewing Your Invoice
Upon receipt of your invoice each month, please check the activity changes listed on the invoice. If you find a discrepancy, please contact the Membership and Billing Inquiry Unit immediately at 1-800-724-5032.
Most activity is subject to a 30-day retroactivity period. Taking this proactive step will help with avoiding retroactive requests.
For helpful tips like this and others, please review our Summer 2013 Group Administrator Guide (PDF).