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Broker News | Vol. 9, No. 3 | February 14, 2014
Broker News | Vol. 9, No. 3 | February 14, 2014

Local People Working Together for Healthier Communities

Our annual report of caring in our communities is now available. The publication tells how we collaborate with other nonprofits, providers and government and civic agencies to make a difference for those who live here. It details our collaboration with others to help improve member and community health, reduce health care costs, improve quality and overall performance, and reduce the number of hospital infections and surgical complications.

The report explains our support for programs that help residents of upstate New York access affordable, quality health care and manage chronic conditions in conjunction with their health care providers. We also help children develop healthy habits at an early age, encourage students to pursue careers in health care, and educate the public about health care choices.

In addition, members and patients recount how our staff has helped them through difficult times. Employees share their personal volunteer stories, believing their experiences are as beneficial to them as it is to those they serve.

View or download the report (PDF)


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