Group Paperwork Receipt Date
To ensure quality service to our members, complete group paperwork should arrive in our offices by the 15th day of the month prior to the coverage effective date. This includes paperwork that applies to new business, benefit changes, renewals and group cancellations.
We will begin enforcing this policy on all group health insurance policies with effective dates beginning August 1, 2012.
We appreciate your partnership on this endeavor to ensure that our members receive the best possible service.