Excellus Bluecross BlueShield logo
Login | Register | Forgot Username | Forgot Password
Quick Links
Program Offerings
By Phone
By Email
By Mail
Visit Us In-Person
News & Updates
Print Forms
About Us
Compliance Notices
Broker News | Vol. 7, No. 15 | July 27, 2012
Broker News | Vol. 7, No. 15 | July 27, 2012

Reminder About Protected Health Information and Its Importance

As of April 14, 2003, privacy laws prohibit Excellus BlueCross BlueShield from sharing our members’ protected health information with another person or organization without their permission.

What is protected health information (PHI)?

PHI is any information that can identify an individual and his/her past, present or future physical or mental health condition.  Examples of PHI are:  name, member ID number, social security number, address, type of health care benefits, claim information, etc.  

If you are assisting one of our mutual members, please remember to have him/her complete and sign the Authorization to Share My Protected Health Information form.  Excellus BlueCross BlueShield will not be able to release claim or medical information to you unless we have received a signed authorization form from the member.  Examples of information that we cannot disclose include, but are not limited to, claim status/payment information or benefits used.

 

Home     News & Updates    Print Forms    About Us    Fraud & Abuse    Glossary    Accreditations   
Copyright © 2014, Excellus BlueCross BlueShield, a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. View our Privacy Policy for information on how we protect your privacy. Use of this site indicates your acceptance of our Terms of Use. Follow this link to view our 31 county New York State service area. You will need Internet Explorer or Firefox to use the secure features of this site.