We believe that a diverse work force and an Inclusive culture are good for our employees, our customers, and our business. Diversity and Inclusion helps to attract and retain the best talent, have the best ideas, and better relate to our customers. We strive to be recognized as an Inclusive organization where diverse talents are utilized naturally and to their fullest potential.

Collaborations with External Organizations

We invest in the development of our employees through our own professional development programs. We have also partnered with external development organizations to expand employee leadership aptitude and civic engagement ability.

Our partners include:

  • Dale Carnegie
  • Leadership Buffalo
  • Leadership Greater Syracuse
  • Leadership Rochester
  • Leadership Mohawk Valley
  • United Way

Employee Resource Groups

ERGS are groups of employees who join together based on shared characteristics or life experiences. Generally ERG's align themselves in support of the company's strategy while, enhancing career opportunities and professional development goals. Groups also act as business resources and advisors for the company.

Our ERGs are aligned with our business values and support a wide variety of employees' special intrests, including:


African American ERG


Asian ERG



Nuestras Voces Unidas

Open Door Alliance


Vegetarian Employee Group


Veterans Network