Excellus BlueCross BlueShield Scores High in NCQA Ratings
The National Committee for Quality Assurance (NCQA) has awarded Excellus BCBS high ratings for its Commercial and Medicare Advantage lines of business.
Our Commercial plans received a 4.0 out of 5 in the 2017-2018 Health Insurance Plan Ratings. Additionally, our Medicare plan received a 4.5, which was the highest rating among the health plans serving Western New York. Excellus BCBS’s scores put it among the top-ranked insurers in New York state and across the nation. Scores of 4.0 to 5.0 are considered higher performing.
The national ratings agency focuses on performance measures, customer satisfaction and prevention and NCQA accreditation scores. More than 1,000 health plans were rated this year, including 20 Commercial, 30 Medicare and seven Medicaid plans in New York state.
NCQA ratings are useful as a tool for consumers and employers to better assess health plan options, and also serve as a tool for health plans to evaluate whether members are receiving quality care and services.