Reminder: Next System Upgrade on November 1
On November 1, additional employer groups will become effective on our new system, including several large groups. We will also move our Healthy NY business to the new system effective November 1. In mid-October, we'll send letters to subscribers that include their new subscriber ID number. New ID cards will be sent to subscribers in late October; these ID cards will be effective beginning November 1.
After November 1, the next system upgrade is scheduled for January 1, 2013. The 1/1/13 system upgrade will include additional large-group commercial business and all of our Medicare business (Medicare Advantage plans, Medicare Supplemental plans, and our prescription drug plans).
Your Account Consultant is your point of contact for system upgrade-related questions or support. For the latest updates and information regarding the system upgrade — including a brochure, detailed timeline, member tools and Q&As, check out these resources on our System Upgrade web page.