Helpful Tips: Reviewing Your Invoice & Enrolling a New Born
Review Your Invoice
Upon receipt of your invoice each month, please check the activity changes listed on the invoice. If you find a discrepancy, please contact the Membership and Billing Inquiry Unit immediately at 1-800-724-5032.
Most activity is subject to a 30-day retroactivity period. Taking this proactive step will help with avoiding retroactive requests.
Don't Wait to Enroll a New Born
You do not have to wait until the Social Security number arrives, to enroll your newborn baby on your plan?
Please submit the request to add the child within 30 days of their birthday.
For helpful tips like this and others, please review our Summer 2013 Group Administrator Guide (PDF).