View your Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) - These documents explain changes to your 2016 plan costs and benefits and provide detail on all your plan benefits
Register for a Webinar - Attend a live webinar presentation on line where one of our specialists will highlight all of the plan changes for 2016. Offering convenient schedules including evenings and Saturdays. Webinars will be held until December 1st. After December 1st, please call Customer Service.
Watch a Video - View a presentation that explains the changes to your plan costs and benefits for 2016.
Come Visit Us - at our Rochester Court Street office.
Over the Phone - Medicare Customer Care Advocates can answer questions about your current benefits and other plan options.
2016 Product Brochures - our 2016 Product Brochures highlight all of our plan options and high level benefits and cost. NEW in 2016 - offering ZERO premium plans! (Not available in all counties.) To view all benefits under a plan refer to the Annual Notice of Change and Evidence of Coverage.
Your Plan Advisor - A tool developed to help you choose a plan that fits both your health and financial needs.
Option Transfer Forms - If you decide to change plans for 2016, you can download and print this form, complete and mail to the address in the top right corner. Note: You only have to print and mail the first five pages.
Video on Rising Health Insurance Costs - This video will help you to understand the factors that impact health insurance premiums. Video Transcript
Medicare Glossary - Confused by some of the terms used in health insurance? Find definitions to words, phrases, and abbreviations on this Medicare Glossary page.