Viewyour Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) - These documents explain changes to your 2016 plan costs and benefits and provide detail on all your plan benefits
Registerfor a Webinar - Attend a live webinar presentation on line where one of our specialists will highlight all of the plan changes for 2016. Offering convenient schedules including evenings and Saturdays. Webinars will be held until December 1st. After December 1st, please call Customer Service.
Watcha Video - View a presentation that explains the changes to your plan costs and benefits for 2016.
Come Visit Us - at our Rochester office and at our Excellus BlueCross & BlueShield Medicare Retail Center located in Rochester.
Over the Phone - Medicare Customer Care Advocates can answer questions about your current benefits and other plan options.
Your Plan Advisor - A tool developed to help you choose a plan that fits both your health and financial needs.
Option Transfer Forms - If you decide to change plans for 2016, you can download and print this form, complete and mail to the address in the top right corner. Note: You only have to print and mail the first three pages.
Medicare Glossary - Confused by some of the terms used in health insurance? Find definitions to words, phrases, and abbreviations on this Medicare Glossary page.
Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_4595_0 Pending.