Fill Your Prescriptions Through Our Mail Order Pharmacies

Members with our Medicare Part D prescription drug coverage can enjoy the convenience of ordering prescriptions by mail.

You can get prescription drugs shipped to your home through our network mail order delivery program. To refill your mail order prescriptions, please contact us 10 days before you think the drugs you have on hand will run out to make sure your next order is shipped to you in time. Typically, you should expect to receive your prescription drugs from 5 to 8 business days from the time that the mail order pharmacy receives the order.

If you do not receive your prescription drug(s) within this time, please contact us at:
1-877-883-9577 (TTY 1-800-421-1220)
Monday - Friday, 8:00 a.m. - 8:00 p.m.
From October 1 - February 14: 8:00 a.m. - 8:00 p.m., 7 days a week

Participating Prescription Mail Order Pharmacies for Medicare Members:

Pharmacy Telephone Orders Online Orders/Forms
Wegmans Mail Order Pharmacy
Hours:
Monday - Friday, 8:30 a.m. - 9:00 p.m.
Saturday, 8:30 a.m. - 6:00 p.m.
Sunday, 8:30 a.m. - 5:00 p.m.
Fill: 1-800-586-6910
TTY/TTD: 1-877-409-8711
Express Scripts Mail Order Pharmacy
Hours:
24 hours a day, 7 days a week
Fill or Refill: 1-855-315-5220
TTY/TDD: 1-800-716-3231
Allergy & Medication Questionnaire
Order Form
Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. .
This page last updated .