Excellus Bluecross BlueShield logo
Login | Register | Forgot Username | Forgot Password
Program Offerings
Check Our Drug List
Find a Pharmacy
View Your Drug Claims
View Your Drug Benefits
Ask the Pharmacist
Prior Authorization & Step Therapy
Manage Your Medications
Quantity Limits
Fill Your Prescriptions Through Our Mail Order Pharmacies
Fill Your Prescriptions Through Our Mail Order Pharmacies
Image: Mail Service Pharmacies box

Members with our Medicare Part D prescription drug coverage can enjoy the convenience of ordering prescriptions by mail.

You can get prescription drugs shipped to your home through our network mail order delivery program. To refill your mail order prescriptions, please contact us 10 days before you think the drugs you have on hand will run out to make sure your next order is shipped to you in time. Typically, you should expect to receive your prescription drugs from 5 to 8 business days from the time that the mail order pharmacy receives the order.

If you do not receive your prescription drug(s) within this time, please contact us at:
1-877-883-9577 (TTY 1-800-421-1220)
Monday - Friday, 8:00 a.m. - 8:00 p.m.
From October 1 - February 14: 8:00 a.m. - 8:00 p.m., 7 days a week

Participating Prescription Mail Order Pharmacies for Medicare Members:

Pharmacy Telephone Orders Online Orders/Forms
Wegmans Mail Order Pharmacy
Hours:
Monday - Friday, 8:30 a.m. - 9:00 p.m.
Saturday, 8:30 a.m. - 6:00 p.m.
Sunday, 8:30 a.m. - 5:00 p.m.
Fill: 1-800-586-6910
TTY/TTD: 1-877-409-8711
Order Form (PDF)
Express Scripts Mail Order Pharmacy
Hours:
24 hours a day, 7 days a week
Fill or Refill: 1-855-315-5220
TTY/TDD: 1-800-716-3231
Allergy & Medication Questionnaire (PDF)
Order Form (PDF)
 
Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. .
This page last updated .
Home     News & Updates    Print Forms    About Us    Fraud & Abuse    Accreditations   
Language Assistance and Non-Discrimination Notice

Copyright © 2017, Excellus BlueCross BlueShield, a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. View our Web Privacy Policy for information on how we protect your privacy. Use of this site indicates your acceptance of our Terms of Use. Follow this link to view our 31 county New York State service area. You will need Internet Explorer or Firefox to use the secure features of this site.