Excellus Bluecross BlueShield logo
Login | Register | Forgot Username | Forgot Password
Program Offerings
Check Our Drug List
Find a Pharmacy
View Your Drug Claims
View Your Drug Benefits
Ask the Pharmacist
Prior Authorization & Step Therapy
Manage Your Medications
Quantity Limits
SafeRx - Medication Therapy Management
SafeRx - Medication Therapy Management

Our 2017 SafeRx Program

For Members of our Medicare Prescription Drug Plans

We work with our members to help them make informed choices about their health care and medications. Our SafeRx Medication Therapy Management program is designed for members with Medicare prescription drug coverage who have specific health and pharmacy needs.

The SafeRx program is available to members with 2 or more specific chronic medical conditions (listed below) who are taking 8 or more prescription medications and are expected to spend more than $3,919 per year in 2017 on their prescriptions.

Participants will receive written information on safe, effective drug treatment and how to treat and prevent complications from their medical conditions.

  • Bone Disease - Arthritis - Osteoporosis
  • Chronic Heart Disease CHF
  • Diabetes
  • Dyslipidemia
  • Hypertension
  • Mental Health - Depression
  • Atrial Fibrillation

SafeRx program participants also have the opportunity to participate in a FREE personalized phone consultation with a clinical pharmacist. The pharmacist will review your medication history, offer drug safety guidance, and identify ways for you to save money on your prescriptions. It usually takes 15 - 30 minutes, depending on your needs and questions. Following the consultation, the clinical pharmacist will send you a written copy of the recommendations for your records and will share a copy with your doctor.

You are eligible to receive a FREE personalized consultation with a clinical pharmacist through expanded eligibility, even if you don't qualify for the SafeRx program. The SafeRx program is not a benefit.

Follow this link for more information on the personalized consultation.

The SafeRx program provides you with the information and tools to help you make educated health care decisions.

If you meet the qualifications you are automatically enrolled in the SafeRx Medication Therapy Management Program (MTMP). You will receive a Welcome Letter and a Phone Call. If you choose not to participate in this voluntary program you must notify us of your decision to be excluded by calling the SafeRx contact line at 1-800-559-8426, 24 hours a day, 7 days a week, and leave a message on the voicemail system. Messages are retrieved each business day.

For more information on the SafeRx program, call Customer Care toll-free at 1-800-499-2838 (TTY/TDD 1-800-421-1220) 8 a.m. to 8 p.m., Monday – Friday, Saturday 9:00 a.m. to 1:00 p.m. From October 1 to February 14, representatives will be available seven days a week from 8 a.m. to 8 p.m.

Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_4859_0 Approved.
This page last updated 10/01/2016.
Home     News & Updates    Print Forms    About Us    Fraud & Abuse    Accreditations   
Language Assistance and Non-Discrimination Notice

Copyright © 2017, Excellus BlueCross BlueShield, a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. View our Web Privacy Policy for information on how we protect your privacy. Use of this site indicates your acceptance of our Terms of Use. Follow this link to view our 31 county New York State service area. You will need Internet Explorer or Firefox to use the secure features of this site.