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Participating Hospitals, Urgent Care Centers & Other Providers
Participating Hospitals, Urgent Care Centers & Other Providers
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If you have a question about your health plan's provider network, please call the telephone number on the back of your member ID card.

The Excellus Service Area
Our service area includes the following counties (view a map):
  • Central New York Region - St. Lawrence, Jefferson, Lewis, Oswego, Onondaga, Cayuga, Tompkins, and Cortland counties.
  • Central New York Southern Tier Region - Chenango, Broome, Tioga, Chemug, Schuyler, and Steuben counties.
  • Rochester Region - Monroe, Wayne, Livingston, Ontario, Yates, and Seneca counties.
  • Utica Region - Franklin, Clinton, Essex, Hamilton, Herkimer, Fulton, Oneida, Madison, Montgomery, Otsego, and Delaware counties.