Meet With Us

When it comes to Medicare, sometimes you just want to talk to someone face to face. At Excellus BlueCross BlueShield, our local team is here for you every step of the way.

If you're already an Excellus BCBS Medicare member, visit our Medicare Advantage Plan page to view plan highlights and additional member resources.

 Mobile Office Hours

If you prefer to meet individually with a local Medicare Sales Advisor, we’ve got you covered. Our advisors have appointments available year-round in locations throughout the community. Reserve an appointment and we’ll help you understand your options. There's no obligation to enroll and it's absolutely free.

Register for Mobile Office Hours

 Medicare Seminars

Attend a Medicare Plans Seminar to learn about the basics of Medicare in a low-key, group setting. You’ll also receive an overview of the Medicare Advantage and Medicare Supplement plans offered by Excellus BCBS. These events are free and there is absolutely no obligation to enroll.

Register for a Medicare Seminar

 1-on-1 Consultations

For a combination of flexibility and personal attention, our expert Medicare Sales Advisors are available for 1-on-1 consultations at a time and place that’s convenient for you. Request a consultation and we’ll help you understand your options, review coverage, and answer any questions you may have.

Request a 1-on-1 Consultation


Speak with one of our dedicated Medicare Sales Advisors.
Call: 1-800-671-6081
TDD/TTY: 711

Monday - Friday: 8 a.m. to 8 p.m.
Saturday - Sunday: 8 a.m. to 8 p.m. Oct. 1 - March 31
Closed: Thanksgiving, Christmas Eve & Day, New Year's Eve & Day

 Visit a Resource Center

Visit our Resource Center for personalized assistance in a friendly, welcoming atmosphere. Meet with a licensed Medicare Sales Advisor to discuss your options, review coverage, or ask any questions you have.

Greece Resource Center
1946 West Ridge Road, Suite B
Rochester, NY 14626
Hours: Monday through Friday: 9 a.m. to 4:30 p.m. EST

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Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_8830_C.

This page last updated 10-01-2022.


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