Contact Us - Excellus Prospect

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Contact Us

Contact Us - Row 1

Member Questions

Members please log in to your account for personalized care.

Log In
Register & Create Account
  • Check claims and view your benefits
  • Estimate treatment costs
  • Use the 24/7 Nurse Call Line
  • Research 6,000+ health topics
  • Learn ways to save money on your prescriptions
  • View or order a member ID card
  • Find a doctor, urgent care center, hospital or other provider

Nested Applications

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Contact Us

Get Help For:

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Additional Resources

Nested Applications

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Shopping for a Plan?

Guide to Choosing the Right Health Insurance

Help Me Choose

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Media Inquiries

For general press inquiries, please visit our News Room to contact our news staff.

News Room

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Need to Pay a Bill?

You can make a payment online or view address information to mail your bill.

Pay Bill