Meet With Us
When it comes to understanding Medicare, sometimes you just want to talk to someone face to face. At Excellus BlueCross BlueShield, our local team is here for you every step of the way.
Already a member? Visit our Medicare Advantage Plan page to help you prepare for upcoming changes to your Medicare Advantage coverage.

In-Person Medicare Seminar
Attend an in-person Medicare seminar to learn about the basics of Medicare in a low-key, group setting. You’ll also receive an overview of the Medicare Advantage and Medicare Supplement plans offered by Excellus BCBS. These events are free and there is absolutely no obligation to enroll.

Visit a Resource Center
Visit one of our Resource Centers for personalized assistance in a friendly, welcoming atmosphere. Meet with a licensed Medicare Consultant to discuss your options, review coverage, or ask any questions you have.

Phone
Prefer not to meet in person? We’re just a phone call away.
Call: 1-800-671-6081
TTY: 711
Saturday - Sunday: 8 a.m. to 8 p.m. Oct. 1 - March 31
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Please Tell Us Where You Live
Excellus BlueCross BlueShield is an HMO/PPO/HMO D-SNP plan with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_11355_C.
This page last updated 10-01-2025.