Meet With Us
When it comes to understanding Medicare, sometimes you just want to talk to someone face to face. At Excellus BlueCross BlueShield, our local team is here for you every step of the way.
Already a member? Visit our Medicare Advantage Plan page to help you prepare for upcoming changes to your Medicare Advantage coverage.

Medicare Seminar
Attend a Medicare seminar to learn about the basics of Medicare in a low-key, group setting. You’ll also receive an overview of the Medicare Advantage and Medicare Supplement plans offered by Excellus BCBS. These events are free and there is absolutely no obligation to enroll.

1-on-1 Consultations
If you prefer to meet individually with a local Medicare Consultant, we've got you covered. Our Consultants have appointments available year-round in locations throughout the community. Reserve a 1-on-1 consultation and we'll help you understand your options. There's no obligation to enroll and it's absolutely free.

Call us
Prefer not to meet in person? We’re just a phone call away.
Call: 1-800-671-6081
TTY: 711
Saturday - Sunday: 8 a.m. to 8 p.m. Oct. 1 - March 31

Visit us
Visit one of our Resource Centers for personalized assistance in a friendly, welcoming atmosphere. Meet with a licensed Medicare Consultant to discuss your options, review coverage, or ask any questions you have.
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Please Tell Us Where You Live
Excellus BlueCross BlueShield is an HMO/PPO/HMO D-SNP plan with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_11355_C.
This page last updated 10-01-2025.