GLO-MBR-MDM-INP-Contact Us-Visit Us-Outage Message

Please Note: Due to the New York State of Emergency, all Locations and Resource Centers will be closed until further notice.

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Visit Us in Person

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Pay your bill, submit your claims, or submit membership enrollment forms by mail. For all other customer needs, feel free to stop by one of our walk-in locations. Our representatives are available Weekdays 9 a.m. to 4:30 p.m., except for holidays. For Resource Center Hours, see below.

Nested Applications

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Mail Forms and Payments

Direct Premium Payments
Excellus Health Plan
P.O. Box 5267
Binghamton, NY 13902-5267

Group Premium Payments
Excellus Health Plan
P.O. Box 5266
Binghamton, NY 13902-5266

Claims and Membership Forms
Excellus BlueCross BlueShield
P.O. Box 21146
Eagan, MN 55121

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View Our Locations

Plattsburgh Location
14 Durkee Street, Suite 250
Plattsburgh, NY 12901
Map

Rochester Location
165 Court Street
Rochester, New York 14647
Map

Utica Location
Utica Business Park, 12 Rhoads Drive
Utica, NY 13502
Map

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Visit A Resource Center

View Hours and Details

Greece Center
1946 West Ridge Road
Rochester, NY 14626

Syracuse Center
221 South Warren Street
Syracuse, NY 13202

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