We are here to help manage your loved one’s health by providing one-on-one support, guidance, and recommendations via phone or using the Wellframe ® mobile app at no additional cost.
- Access experienced healthcare professionals such as registered nurses, registered dietitians, behavioral health specialists, respiratory therapists, social workers, and more.
- We've partnered with Wellframe® to provide a free mobile app you can use to text with a dedicated Excellus BCBS care manager for guidance and answers
Have Questions? Contact Care Management today, or download the Wellframe app from the App Store or Google Play Store and enter the code 'EXCELLUS' during registration.
Note: You will need the member's name, subscriber ID, and date of birth