Update Social Security Numbers
Thank you for keeping your Social Security Number(s) accurately reported for the Federal Affordable Care Act.
View Steps for Updating Your Social Security Numbers.Open a PDF
Unable to access your account to update your Social Security Number? Other ways you may contact us.
Modal for Other Ways You May Contact Us
Other Ways You May Contact Us
- By Mail: Complete the SSN update form you received from us and mail it to:
Excellus BCBS, P.O. Box 22999, Rochester, NY 14692 - By Phone: Call the phone number on the back of your member id card
- By Email: Access our Secure Online Inquiry Form to submit electronically.
Note: If you have group insurance through NY State of Health, you can update or add a Social Security Number by sending us your completed form or you may contact NY State of Health directly. SHOP members may also contact their group administrator.