Medicare Star Ratings

Excellus BCBS is proud that our Medicare plans are among the most highly rated in the nation, and right here in upstate New York – our Members agree!

We hope these ratings help you feel more confident choosing a Medicare plan from Excellus BCBS – high quality coverage, care when you need it, and local support!

Thank you to our members for making this possible.

Our Plan Stars Ratings:


Every year, Medicare evaluates plans based on a 5-Star rating system.

What do star plan ratings mean to you?

The Star Ratings measure Medicare Advantage plans and how we help Members:

  • Stay Healthy
  • Manage Chronic (long-term) Conditions

They also measure:

  • Member Experience
  • Customer Service
  • Member Satisfaction

Our commitment to our members through preventive care, health and wellness and care management programs, as well as dedicated Medicare-only customer care advocates are just some ways in which we go above and beyond for our members.

Need Guidance?

Modal for Please Tell Us Where You Live

Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_8830_M.

This page last updated 10-12-2022.


GDPR Notification Content