Premium Payment Information

Thank you for the opportunity to provide you with health insurance.

As a member enrolled through New York State of Health, here is what you can expect.

To start your coverage your first premium(s) must be paid in full by the due date.

1. You will receive your first medical and/or dental premium bill(s) by mail.

2. You must pay your bill(s) in full by the due date to start your coverage

Pay Now online, it's easy and secure. Use a credit card or debit card (MasterCard, Discover, Visa).

You'll need the Subscriber information and premium amount due for the bill you're paying.

Mail your check or money order and remittance in the return envelope. Payment must be received and processed by the due date.

The check should be made payable and mailed to:
Excellus Health Plan - Direct
P.O. Box 5267
Binghamton, NY 13902-5267

3. Confirmation of your initial payment will appear on your next invoice.

After Your Coverage is Active

1. You will receive your Member Card and welcome materials in the mail.

2. Register for an online account for quick access to your online Member Card, Benefits, Claims and more.

3. Pay your bill using any of our convenient payment options. Visit to learn more.

Note: If you have a Blue Select plan for dental coverage, you will receive a separate bill that is payable only via Express Pay, check or money order.

Essential Plan & Qualified Health Plan Members: 1-877-626-9298
Child Health Plus Members: 1-800-650-4359
TTY: 1-800-662-1220

Dental Blue Select Members: 1-844-829-8513
Monday - Thursday: 8 a.m to 5.30 p.m
Friday: 9 a.m to 5.30 p.m

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