Premium Payment Information

Thank you for the opportunity to provide you with health insurance.

As a New York State of Health or Qualified Health Plan member here is what you can expect.

To start your coverage your first premium must be paid in full by due date.

1. You will receive your first premium bill by mail.

2. You must Pay your bill in full by the due date to start your coverage

Pay Now online, it's easy and secure. Use a credit card or debit card (MasterCard, Discover, Visa).

You'll need the Subscriber information and premium amount due for the bill you're paying.

Mail your check and remittance in the return envelope. Payment must be received and processed by the due date.

The check should be made payable and mailed to:
Excellus Health Plan - Direct
P.O. Box 5267
Binghamton, NY 13902-5267

3. Confirmation of your initial payment will appear on your next invoice.

After Your Coverage is Active

1. You will receive your Member Card and welcome materials in the mail.

2. Register for an online account for quick access to your online Member Card, Benefits, Claims and more.

3. Pay your bill using any of our convenient payment options. Visit to learn more.

Essential Plan & Qualified Health Plan Members: 1-877-626-9298
Child Health Plus Members: 1-800-650-4359
TTY: 1-800-662-1220