Thank you for choosing Excellus BlueCross BlueShield!

We're here to help you get the most out of your plan. It's time to get familiar with the many great benefits and extras that are part of your plan.

A great way to get started is to register for an online account.

Register for an Online Account

  • View your member card
  • View benefits and coverage, including copays and coinsurance costs
  • Estimate medical costs and check drug prices
  • View claims and track your spending (deductible and out-of-pocket costs)
  • Choose to go paperless for available documents

And, if you pay a monthly premium, you can view and pay your bill online, or setup automatic payments!  Learn more.

Be sure to download our mobile app for access on the go!

How to Connect with Care

Find a Doctor - Find doctors or health care specialists that participate with your plan.

Find a Dentist - If your plan includes adult and/or pediatric dental coverage, search for a participating dentist using the link for your plan below:

24/7 Nurse Line – Contact a nurse anytime at no cost: 800-348-9786

Telemedicine powered by MDLIVE® - When your doctor isn't available, meet with a doctor by telephone or video using a smartphone, tablet, or computer. Telemedicine is covered in full for most plans.* Learn more or log in to set up a visit.
*Subject to deductible and/or copay where applicable

Free support at your fingertips with Wellframe® app - Securely connect and text with a dedicated care manager, dietitians, nurses, and other health care professionals. And get personalized health plans, medication reminders, and more. Learn More or log in for your member access code to get started.

Rewards & Savings

Save up to 33% on prescriptions when you use mail order pharmacy. Refill online, over the phone or through the mail and receive up to a 90-day supply of medication. Learn about home delivery options.  

Receive up to $600 toward your gym membership or fitness classes with ExerciseRewards™. Check your coverage for eligibility, then visit ExcellusBCBS.com/ExerciseRewards or call 888-797-7925 to start earning. 

Sign up for exclusive Blue365 deals on health and wellness purchases, travel and more.

Still Have Questions?

Get help and find answers in the Frequently Asked Questions. You can also find our Customer Care number on the back of your member card.

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