Welcome

Thank you for choosing Excellus BlueCross BlueShield!

We're here to help you get the most out of your plan. It's time to get familiar with the many great benefits and extras that are part of your plan.
 

A great way to get started is to register for an online account.

Register for an Online Account

  • View your member card
  • View benefits and coverage, including copays and coinsurance costs
  • Estimate medical costs and check drug prices
  • View claims and track your spending (deductible and out-of-pocket costs)
  • Choose to go paperless for available documents

And, if you pay a monthly premium, you can view and pay your bill online, or setup automatic payments!  Learn more about bill pay options.

Be sure to download our mobile app for access on the go!

How to Connect with Care

Find a Doctor - Find doctors or health care specialists that participate with your plan.

Find a Dentist - If your plan includes adult and/or pediatric dental coverage, search for a participating dentist.

24/7 Nurse Line – Contact a nurse anytime at no cost: 1-877-222-1240 (TTY 711)

Telemedicine powered by MDLIVE® - When your doctor isn't available, meet with a doctor by telephone or video using a smartphone, tablet, or computer. Telemedicine is covered in full for most plans.* Learn more about telemedicine or log in to set up a visit.
*Subject to deductible and/or copay where applicable

Free support at your fingertips with Wellframe® app - Securely connect and text with a dedicated care manager, dietitians, nurses, and other health care professionals. And get personalized health plans, medication reminders, and more. Learn more about Wellframe or log in for your member access code to get started.

Rewards & Savings

Save up to 33% on prescriptions when you use mail order pharmacy. Refill online, over the phone or through the mail and receive up to a 90-day supply of medication. Learn about home delivery options.  

ThriveWellSM, powered by Virgin Pulse, is your digital home base for health and wellbeing. Get access to tools and support to make small, everyday changes in the areas you want to improve most. Visit our Rewards page to learn more.

Sign up for exclusive Blue365® deals on health and wellness purchases, travel and more.

Still Have Questions?

Get help and find answers in the Frequently Asked Questions. You can also find our Customer Care number on the back of your member card.

 

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