A great way to get started is to register for an online account.
Register for an Online Account
- View your member card
- View benefits and coverage, including copays and coinsurance costs
- Estimate medical costs and check drug prices
- View claims and track your spending (deductible and out-of-pocket costs)
- Choose to go paperless for available documents
If you pay a monthly premium, you can view and pay your bill online, or set up automatic payments! You can also pay your bill by phone. Call the number on the back of your member card to use our automated interactive voice response (IVR) system. Learn about bill pay options.
Be sure to download our mobile app for access on the go!
Your Plan - How to Use It and What's Covered
Not all plans are the same. Your online member account is the best way to learn about your plan, understand what is covered, and find out how much you'll pay for care.
Log in or register for an account today!
Free Preventive Care
Most plans include free preventive care. This means you get no-cost coverage for annual health screenings, flu shots, other immunizations, and more.
How to Connect with Care
Find a Doctor - Find doctors or health care specialists that participate with your plan.
Find a Dentist - If your plan includes adult and/or pediatric dental coverage, search for a participating dentist.
24/7 Nurse Line – Contact a nurse anytime at no cost: 1-877-222-1240 (TTY 711)
Telemedicine powered by MDLIVE® - When your doctor isn't available, meet with a doctor by telephone or video using a smartphone, tablet, or computer. Telemedicine is covered in full for most plans.* Learn more about telemedicine or log in to set up a visit.
*Subject to deductible and/or copay where applicable
Free support at your fingertips with Wellframe® app - Securely connect and text with a dedicated care manager, dietitians, nurses, and other health care professionals. And, get personalized health plans, medication reminders, and more. Log in for your member access code to get started.
More options for care - When you or a family member are in pain or feeling sick, we want to help you find the right care when you need it. Your primary care doctor should be your first call. But if they are not available, there may be other care options available.
Rewards & Savings
Get discounts on gym memberships, athletic wear, health and wellness purchases, and more. Sign up for exclusive Blue365® discounts now.
ThriveWellSM, in partnership with Personify Health, is your digital home base for health and wellbeing. Get access to tools and support to make small, everyday changes in the areas you want to improve most. Visit our Rewards & Incentives page to learn more.
Save up to 33% on prescriptions when you use mail order pharmacy. Refill online, over the phone or through the mail and receive up to a 90-day supply of medication. Learn about home delivery options.
