Total Health Management
We can help you understand your condition, learn about treatment options, and understand the importance of following your doctor's plan. There are no additional fees to participate in these programs.
Call our Member Care Management Team at 1-800-860-2619 (TDD/TTY 1-800-421-1220) or email.
Hours: 8:00 a.m. - 4:30 p.m., Monday - Friday.
Chronic Obstructive Pulmonary Disease (COPD)
Coronary Artery Disease (CAD)
Our clinical criteria listed below are evidenced based decision making guidelines. We also use guidelines from CMS (Centers for Medicare and Medicaid Services) and eMedNY when applicable.