Member Questions

Members please log in to your
account for personalized care.

Register & Create Account
  • Check claims and view your benefits
  • Estimate treatment costs
  • Use the 24/7 Nurse Call Line
  • Research 6,000+ health topics
  • Learn ways to save money on your prescriptions
  • View or order a member ID card
  • Find a doctor, urgent care center, hospital or other provider

Shopping for a Plan?

Guide to Choosing the Right Health Insurance

EX_Member_CardSubscriber NameSubscriber IDEffective DatePlan CodeRxBINRxPCNPlanPCP CopayChildren up to age 19Specialist CopayEmergency CopayPlan Type

Media Inquiries

For general press inquiries, please visit our News Room to contact our news staff.


Need to Pay a Bill?

You can make a payment online or view address information to mail your bill.

EX_Open_EnvelopeDear Laura,After seeing your primary doctor on January 5, 2017, you owe $50.00 for the prescription that was prescribed.If you have questions before your coverage start date, please give our Customer Care a call at 1-800-339-7753.Thank you for choosing Excellus BlueCross BlueShield.