Medicare Guidance and Support

Explore the many ways to connect with us. Choose the option that's most convenient for you and get the information and support you need to make confident Medicare decisions.

Meeting options

Whether you're exploring Medicare for the first time or comparing plan options, we offer a variety of ways to learn and get answers. Choose from in-person educational seminars or virtual events with a local Medicare Consultant. View upcoming meeting opportunities and reserve your spot today.

Visit us

Visit one of our Resource Centers for personalized assistance in a friendly, welcoming atmosphere. Meet with a licensed Medicare Consultant to discuss your options, review coverage, or ask any questions you have.

Call us

Prefer not to meet in person? We’re just a phone call away.

Call: 1-800-671-6081
TTY: 711

Monday - Friday: 8 a.m. to 8 p.m.
Saturday - Sunday: 8 a.m. to 8 p.m. Oct. 1 - March 31

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Excellus BlueCross BlueShield is an HMO/PPO/HMO D-SNP plan with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_11355_C.

This page last updated 09-01-2026.

 

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